SHIPPING.
Thank you for choosing Jordan Torres products. Please review our shipping policy outlined below:
Order Fulfillment: All orders will be processed and fulfilled within one week of purchase. You will receive a confirmation email once your order has shipped. Preorder products will require an additional 3 to 4 weeks for delivery until official product launch.
Shipping Methods: We utilize reliable shipping carriers to ensure that your order is delivered in a timely manner. Shipping options may vary based on your location.
No Returns: Please note that all sales are final. We do not accept returns or exchanges on any products. We encourage you to carefully review your order prior to completion.
Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact our customer support team (jt@officialjt.com) within 48 hours of delivery. We will address these issues on a case-by-case basis.
By placing an order with us, you acknowledge and agree to our shipping policy. Thank you for your understanding and support.